We're back! 👋🏻 - use WELCOME10 for 10% off! 🎉

🇯🇵 Shipped direct from Japan🎁 Free Umaibo for every $10 spent!✨ 100% authentic konbini snacks🚀 Worldwide tracked shipping⭐ New products added weekly🇯🇵 Shipped direct from Japan🎁 Free Umaibo for every $10 spent!✨ 100% authentic konbini snacks🚀 Worldwide tracked shipping⭐ New products added weekly

Where's my parcel?

Enter your order number and the email you ordered with. Every parcel leaves Hachioji tracked, so you'll see each step from dispatch to delivery.

Order number

It starts with JK- and is in your confirmation email.

Just ordered?

Tracking appears once the parcel is handed to Japan Post, usually within 1–2 business days.

Still stuck?

Message us and we'll look it up for you.