Business NameJapanese KonbiniRepresentativeLuke AllenAddressAvailable upon request. Please contact hello@japanesekonbini.com.Contacthello@japanesekonbini.comBusiness HoursMonday to Friday, 10:00 - 18:00 JST (excluding national holidays)Product PricesPrices are displayed in USD. Shipping fees are calculated separately at checkout based on destination and package weight.Payment MethodsCredit card and debit card via Stripe (Visa, Mastercard, American Express, JCB, etc.)Payment TimingPayment is charged at the time of order placement.DeliveryDelivery times vary by destination. We ship via Japan Post. Estimated delivery times are shown at checkout.Returns & RefundsDue to the nature of food products, we cannot accept returns on opened items. If your order arrives damaged or incorrect, please contact us within 48 hours of delivery. We will arrange a replacement or refund.Cancellation PolicyOrders may be cancelled before processing begins. Once processing has started, cancellation is not possible. Contact hello@japanesekonbini.com.Additional CostsCustomers may be subject to import duties, taxes, and customs fees imposed by their destination country. These are not included in our prices. This page is provided in accordance with the Act on Specified Commercial Transactions (特定商取引法) of Japan.